Privacy Policy

This Privacy Policy explains how SHUCHUANG ("we", "us", or "our") handles information in connection with our website. We respect your privacy and are committed to protecting the limited information you choose to share with us. By using this website or contacting us, you agree to the practices described below.

Information We Collect

We only collect the information you voluntarily provide to us. When you fill in a contact or inquiry form on our website, we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• Any details you include in your message, such as project or product requirements

Our website does not require you to accept cookies, and we do not use tracking cookies or third-party analytics tools (such as Google Analytics) to profile visitors. Like most websites, our hosting server may automatically record standard technical information (such as IP address and browser type) for basic security and operation; this data is not used to personally identify you.

How We Use Your Information

We use the information you provide only to:

• Respond to your inquiries and provide quotations
• Discuss, process and fulfill orders and custom projects
• Communicate with you about your project, samples, production or shipment
• Provide customer support and after-sales service

How We Share Your Information

We do not sell, rent or trade your personal information. We only share information where necessary to serve you — for example, with logistics and shipping providers to deliver your order, or where required by applicable law. Any such parties are expected to handle your information responsibly.

Data Retention

We keep the information you provide only for as long as needed to respond to your inquiry, fulfill your order, meet our business and legal obligations, or maintain our ongoing business relationship. When it is no longer needed, we take reasonable steps to delete or securely store it.

Data Security

We take reasonable measures to protect the information you share with us against unauthorized access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct or delete the personal information you have provided to us at any time. To make a request, simply contact us at nicole@ndzm.top and we will respond within a reasonable time.

International Visitors

We serve customers around the world, including in Europe and North America. If you contact us from outside China, please be aware that the information you provide may be processed in the country where we operate. By contacting us, you consent to this processing.

Children's Privacy

Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at nicole@ndzm.top.